We have been getting quite a few questions via the contact form. Here are the common questions and answers.

1. I lost my password: You can find help here Resetting Your Password « WordPress Codex or if you are using WordPress.com then try here Passwords — Support — WordPress.com

2. My site is not loading/working: Try to find your answer here https://codex.wordpress.org/Troubleshooting.

3. Issues with a WordPress.com site should be directed to the WordPress.com Support site.

4. A WordPress site has information I want taken down: You need to contact the site owner or their web host. WordPress is open source software users can install on a web server, it is not hosted by us; If it is on a WordPress.com site then you should report it here https://en.wordpress.com/abuse/. A good resource on this topic is available here What Do You Do When Someone Steals Your Content « Lorelle on WordPress.

If you need help post it at the support forum at https://wordpress.org/support, if the issue is related to this version of WordPress tag your post en-nz.