This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Chatfuel Customer Chat


Chatfuel Customer Chat plugin lets you install a free Facebook chat directly on your WordPress site page. With one click, your website visitors can have a Facebook Messenger conversation with you. A native Facebook chat button is easily recognizable by anyone and encourages trustful communication with all the features that a Chatfuel Customer Chat can offer.

What makes Chatfuel Customer Chat plugin stand out?
* Easy setup for any Facebook user, no programming skills needed.
* Direct communication with users directly on the page, without leaving the site.
* Instant receiving and replying to messages so your customers aren’t lost.
* Possibility to enhance the chat with a customizable chatbot to automate responses to customer questions and reduce the amount of support agents.


  • Initial wordpress page
  • Plugin settings page
  • Connection of Facebook page
  • Customer Chat is added to your website.
  • Customer can chat with your Facebook page/bot.


  1. Upload the plugin to your FTP or other directory, then install it through the Plugins menu in your WordPress Dashboard.
  2. To use the Chatfuel Customer Chat, you need to have a Facebook Page.
  3. To enhance your users’ chat experience with a chatbot, contact for implementing a chatbot for you, or go to to create a chatbot by yourself using the best chatbot builder on the market.


December 4, 2019
Chatfuel plugin does not redirect users to “view in messenger” as Chatfuel landing page URL does. This complicates the communication user experience as it creates additional steps of Facebook web browser sign-in and 2 factor authentication (if browser is not recognized) before any communication can happen. 90% of my users could not get past this issue during beta testing of this plugin. Reached out to ChatFuel and they said nothing can be done about it. Disappointing because this has the potential to be 5 stars, but unfortunately this plugin is useless without "messenger redirect".
February 6, 2019
I've attached my facebook page chat to my website in a few clicks!
Read all 3 reviews

Contributors & Developers

“Chatfuel Customer Chat” is open source software. The following people have contributed to this plugin.




  • Replaced loading of external assets according to new WP requirements


  • Replaced reference to Customer Chat SDK


  • Added possibility to show/hide chat on different pages.
    Now you have 3 options:
  • show chat on all pages;
  • show chat on all pages (but you can select pages which you want to hide the chat on);
  • hide chat on all pages (but you can select pages which you want to show the chat on).
  • Added Chat Ref to the WP Admin bar so you can use it to configure your Chatfuel chatbot.


  • Initial public release.


  • Initial release.